PRIVACY POLICY

Effective Date: 1/01/2021

Last Updated: 6/18/2024

At Desk Flags, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or otherwise interact with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information

  • When you place an order: We collect your name, email address, phone number, shipping address, billing address, and payment information.

  • When you subscribe to our newsletter: We collect your email address.

  • When you contact us: We collect your name, email address, phone number, and any other information you provide.

Non-Personal Information

  • Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and time spent on our site.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website.

2. How We Use Your Information

Order Processing and Fulfillment

  • To process and fulfill your orders, including shipping and billing.

  • To communicate with you about your order status and provide customer support.

Improving Our Services

  • To analyze website usage and improve our website and services.

  • To personalize your experience on our website.

Marketing and Communication

  • To send you promotional materials, newsletters, and other information that may be of interest to you. You can opt-out of these communications at any time.

Legal Compliance

  • To comply with legal obligations, prevent fraud, and protect our rights.

3. How We Protect Your Information

Data Security

  • We implement a variety of security measures to protect your personal information, including encryption, secure servers, and access controls.

Data Retention

  • We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing Your Information

Third-Party Service Providers

  • We do not share your personal information with third parties without your consent, except to service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).

Legal Requirements

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

5. Your Rights

Access and Correction

  • You have the right to access, update, and correct your personal information. You can do this by contacting us directly.

Data Portability

  • You have the right to request a copy of your personal information in a structured, machine-readable format.

Deletion

  • You have the right to request that we delete your personal information, subject to certain legal exceptions.

Opt-Out

  • You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us directly.

6. Cookies and Tracking Technologies

Cookies

  • We use cookies to enhance your experience on our website, including keeping you logged in, remembering your preferences, and understanding how you use our site.

Managing Cookies

  • You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Desk Flags
409 Bonnawood Dr.
Hermitage, TN 37076
Phone: 615-506-6838
Email: sales@deskflags.com
Web: www.deskflags.com

Your privacy is important to us, and we are committed to protecting your personal information and using it responsibly. Thank you for trusting Desk Flags with your data.